Privacy Policy

1. Information We Collect

a) Information you provide directly:

• Your name and email address when you sign up to receive our free “10 Things Your Restaurant Website Should Have” PDF guide
• Your name, email, phone number, and business details when you contact us for a quote or engage our services
• Content you provide for your website (menu items, photos, logos, business information) as part of a purchased package

b) Information collected automatically:

• IP address, browser type, device information, and pages visited, collected via standard website analytics
• Cookies and similar tracking technologies (see Section 3 below)

c) Information from third-party tools:

• Data from Google Search Console and Google Webmaster Tools, used to monitor and improve website performance for our clients' sites
• Aggregated, non-identifying performance data from any analytics tools connected to your website

2. How We Use Your Information

We use the information we collect to:

• Deliver the free PDF guide you requested, via our email platform, Brevo
• Send occasional marketing emails about our services, offers, or related content from contact@webthism.com (you can unsubscribe anytime)
• Respond to inquiries and provide quotes
• Design, build, and deliver your website and related services
• Set up and manage Google Search Console, Webmaster Tools, and Google Business Profile on your behalf, where applicable
• Improve our website and services based on usage patterns
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve site performance.

When you first visit our website, you'll see a cookie consent banner allowing you to choose:

• Accept All — enables analytics and marketing cookies in addition to essential ones
• Necessary Only — limits us to cookies required for the website to function

Your choice is saved so you won't be asked again on future visits. You can also control or disable cookies at any time through your browser settings, though this may affect certain features of our website.

4. Third-Party Services

Depending on the package or services you purchase, we may integrate with or share limited information with third-party platforms, including:

• Brevo — used to send our free PDF guide and manage email marketing communications
• Google Search Console / Webmaster Tools — for SEO monitoring and search performance
• Google Business Profile — for local listing and review management
• Payment gateways — to process payments for your website's online ordering functionality
• POS systems and food delivery platforms (e.g., Zomato, Swiggy) — for order integration
• WhatsApp Business API/tools — for order notifications, where applicable

These third parties have their own privacy policies governing how they handle data, and we encourage you to review them. We are not responsible for the data practices of third-party platforms once information is shared as part of an integration you've requested.

5. Data Sharing and Disclosure

We may share your information:

• With third-party service providers listed above, only as needed to deliver our services
• If required by law, regulation, legal process, or government request
• To protect the rights, property, or safety of Webthism, our clients, or others
• In connection with a business transfer (merger, acquisition, or sale of assets), where your information may be transferred as part of that transaction

We do not share your personal data with unrelated third parties for advertising purposes.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal, accounting, or reporting obligations
• Resolve disputes and enforce our agreements

If you unsubscribe from our email list, we will stop sending marketing emails but may retain your email in Brevo for record-keeping purposes unless you request deletion.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information, subject to any legal or contractual obligations that require us to retain it
• Unsubscribe from marketing emails at any time via the link in our emails
• Change your cookie preference at any time by clearing your browser's saved consent and revisiting our site
• Object to or restrict certain processing of your data

To exercise any of these rights, contact us at admin@webthism.com. We will respond within a reasonable timeframe.

9. Children's Privacy

Our website and services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Governing Law

This Privacy Policy is governed by the laws of India, and any disputes relating to it shall be subject to the exclusive jurisdiction of the courts in Haryana.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Webthism
Email: admin@webthism.com
Marketing/newsletter queries: contact@webthism.com
Website: www.webthism.com